Cookies Policy

Cookies Policy

1. Introduction

This Cookies Policy explains how Mentoras, operated by Konnektable Technologies Ltd ("we," "us," "our"), uses cookies and similar tracking technologies on our website (https://mentoras.io) and services.

We use cookies to ensure the proper functioning of our website and, with your consent, to analyze how it is used. Analytics and performance cookies are activated only after you provide consent through the cookie banner, which you may change or withdraw at any time.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They enable websites recognize your device, store user preferences, and enhance your experience. Cookies serve various purposes, such as improving website performance, personalizing content, and tracking visitor interactions for analytics and marketing.

3. Types of Cookies We Use

3.1 Categories
We use the following categories of cookies and similar technologies on our Platform:

  • Essential Cookies: Necessary for the core functionality of our website and cannot be disabled. They enable functions such as security, authentication, and user session management. Without these cookies, the website cannot operate properly.

  • Analytics & Performance Cookies: With your prior consent, we use analytics cookies to understand how visitors interact with our website and to improve its performance and usability.

    Specifically:

    • Google Analytics 4 is used to collect aggregated statistical data regarding website usage.

    • Hotjar is used to analyze user interactions (e.g. heatmaps and session recordings) in a privacy-friendly manner.

    Analytics cookies are disabled by default and are only activated after you provide consent through the cookie banner.

Cookieless Analytics (Matomo)
For analytics purposes, we also useMatomo in cookieless mode, which does not rely on cookies and therefore does not require user consent under EU law. Instead, Matomo collects pseudonymized technical and usage data (e.g., pages visited, time spent), which helps us improve the Platform without tracking identifiable individuals. In this configuration, Matomo does not set any cookies on your device and processes only pseudonymized, aggregate data for statistical purposes on the basis of our legitimate interests in analyzing and improving the Platform.

  • Functional Cookies: Allow us to remember your preferences and settings (for example, language selection or display options), providing a more personalized and consistent user experience.

3.2 Cookies Table

Strictly necessary cookies
NameServiceDescriptionExpiration
NEXT_LOCALENext.jsStores the user's preferred language / locale setting for the website.Expires after 1 year
OptanonConsentOneTrust (via Cloudflare)Stores consent preferences for cookie categories and vendors.Expires after 1 year
OptanonAlertBoxClosedOneTrust (via Cloudflare)Remembers that the cookie consent banner has been closed.Expires after 1 year
cf_clearanceCloudflareProves that a user has passed Cloudflare's security challenges and prevents repeated security checks (CAPTCHAs, bot detection). Required for website security and functionality.Expires after 1 year
Performance and Analytics cookies
NameServiceDescriptionExpiration
_gaGoogle Analytics 4Used to distinguish users for analytics tracking.Expires after 1 year
_ga_E2VRZN0C8DGoogle Analytics 4Used to persist session state in GA4 and associate user activity with a specific property.Expires after 1 year
_hjSessionUser_*HotjarRecords user behavior (heatmaps, recordings) to improve user experience.Expires after 1 year
_hjSession_*HotjarHolds current session data for behavior analytics.Expires after 30 minutes

4. Third-Party Cookies

4.1 Third-Party Cookies: Some cookies on our website are placed by trusted third parties to help us analyze usage and improve user experience. In particular, we use:

Google Analytics 4 (Google LLC): With your consent, Google Analytics 4 collects anonymized statistical data such as page views, session duration, and traffic sources. IP anonymization is enabled before any data storage. Data may be transferred to servers outside the EU, safeguarded through the use of Standard Contractual Clauses approved by the European Commission.

For more information, see:

Google Privacy Policy — policies.google.com/privacy
Google Analytics Terms of Service — marketingplatform.google.com/about/analytics/terms/us/
Google Analytics Terms (language index) — google.com/analytics/terms/

Hotjar (Hotjar Ltd.): With your consent, Hotjar cookies allow us to better understand how users interact with our website and to improve its design and usability. Hotjar provides features such as heatmaps, session recordings, and feedback tools. These cookies do not track your activity across other websites and are configured to avoid collecting personally identifiable information. Hotjar cookies are only activated after you consent to “Analytics” cookies through our cookie banner.

Matomo. For audience measurement and service improvement purposes, we use Matomo in cookieless mode. In this configuration, Matomo does not store or access information on the user’s device and does not set cookies or similar identifiers. The data processed is limited to pseudonymized, aggregated usage information (such as pages visited and time spent), with IP anonymization enabled, no use of user IDs or device fingerprinting, and no data sharing with third parties. This processing is carried out solely for statistical purposes, in line with applicable ePrivacy exemptions for audience measurement, and does not require prior consent. Users are clearly informed about this processing and may object or opt out at any time via the settings available on the website.

For more information, see:

Hotjar Privacy Policy — hotjar.com/legal/policies/privacy/
Hotjar Cookies Information — help.hotjar.com/hc/en-us/articles/115011789248-Cookies-on-hotjar-com

4.2 Artificial Intelligence Services Certain features of the Platform, such as interactive whiteboards and AI-assisted functionalities, make use of artificial intelligence services provided by third-party providers, including OpenAI (GPT models), Google (Gemini models), and Anthropic (Claude models).
These AI services do not place cookies or similar tracking technologies on users’ devices and are not used for analytics, advertising, or cross-site tracking purposes.
Any data processed through these features is handled server-side and is subject to the terms and privacy safeguards described in our Privacy Policy.

5. How You Can Manage Cookies

You are in control of your cookie preferences. You can manage them in the following ways:

  • Browser Settings: Most browsers (such as Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari) allow you to block, delete, or disable cookies through their settings. For example, you can choose to block all third-party cookies, clear your browsing history (including stored cookies), or receive a notification each time a website attempts to place a cookie on your device. Please note that disabling all cookies may affect certain functionalities, such as staying logged in or saving your language preferences.

  • Cookie Banner & Preferences: When you visit our website, a cookie banner will allow you to accept or reject non-essential cookies. For example, if you decline “Performance and Analytics” cookies, Hotjar will not be activated. You may also update or withdraw your consent at any time by revisiting the cookie settings on our site. Essential cookies (such as those that keep you logged in or enable security) cannot be disabled, as they are required for the basic operation of the Platform.


6. Updates to This Policy

We may update this Cookies Policy periodically. Any changes will be posted on this page with the updated "Effective Date." We recommend reviewing this Cookies Policy regularly.

7. Contact Information

For any questions or concerns about our use of cookies, contact us at: Konnektable Technologies Ltd (Operator of Mentoras)

Email: [email protected]
Address: Marine Point (2nd Floor), Belview Port, Waterford, X91 W0XW, Ireland Dervenion 30, Metamorphosis, Athens, 144 51, Greece
Website: https://mentoras.io

By continuing to use our website, you agree to our use of cookies as outlined in this Cookies Policy.

Effective Date: January 13, 2026